Shipping policy

Shipping Policy

Thank you for choosing Vayo. We are pleased to offer Free Worldwide Delivery on all orders, ensuring a seamless shopping experience no matter where you are located.

General Information

At Vayo, we believe in transparent pricing. We provide Free Shipping for orders of any value, both within Australia and internationally.

Domestic (Australia): Orders are shipped primarily through Australia Post or registered domestic courier companies.
International: Orders are shipped via registered international courier companies or international speed post.
Security: To ensure your package arrives safely, all deliveries require a signature on delivery.

Delivery Location

We deliver to customers worldwide.

Delivery Time

Once your order is placed, you will receive an estimated delivery time. Please note that delivery times are estimates and commence from the date of shipping rather than the date of purchase.

We strive to fulfill and dispatch your orders as quickly as possible:

Australia: 1–3 business days.
International: 5–10 business days.

Note: Business days are Monday to Friday, excluding public holidays. Delivery times are subject to the acceptance and approval of your order and may vary due to external factors or exceptional circumstances.

Damaged Items in Transport

Your satisfaction is our priority. If you notice any damage to the packaging upon delivery, please contact us immediately at hi@vayo.com.au so we can resolve the issue for you.