Shipping Policy
General Information
Vayo provides Free Shipping for orders of any value within Australia. For International Buyers, the shipping is free for orders over $100 and $30 Flat for orders under $100, Orders are shipped and delivered through registered international courier companies and/or international speed post with signature on delivery. For Australia, orders are shipped prominently through Australia Post or registered domestic courier companies with signature on delivery.
Delivery Location
We deliver worldwide.
Delivery Time
An estimated delivery time will be provided to you once your order is placed. Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfill your order within 1-3 business days of the date of your order if you are in Australia and 5-10 days for international orders. Business day mean Monday to Friday, except holidays.
Damaged Items in Transport
If there is any damage to the packaging on delivery, contact us immediately at hi@vayo.com.au
Questions
If you have any questions about the delivery and shipment or your order, please contact us at hi@vayo.com.au